Qatar · QAR
Zee COMFORT HUB
Returns, exchanges, pickup and delivery terms for orders placed with this storefront.
Returns & exchanges
Know your options
Returns or exchanges may be requested within 7 days after delivery. Hygiene-sensitive intimate items cannot be returned for preference reasons after opening or use. Defective, damaged, incorrect or misdescribed items remain eligible for review.
Size or colour exchanges require an unworn, unwashed, undamaged item in its original condition and packaging, subject to stock.
Approved refunds are normally processed within 5 to 7 business days after receipt and inspection.
Return and redelivery costs are confirmed after the request and delivery circumstances are reviewed.
Pickup & delivery
Before fulfilment
Delivery throughout Qatar, including Doha and surrounding areas.
The delivery fee depends on location and is quoted before it is accepted. Promotional free delivery may be offered.
Normally 1 to 3 business days after confirmation.
Free pickup is available from the designated pickup location.
Tracking or delivery information is shared where the courier supports it.
There are no installation charges for clothing. Any special delivery charge is disclosed before confirmation.
سياسة متجر زي كومفورت هب
الإرجاع والاستبدال والتوصيل
يمكن طلب الإرجاع أو الاستبدال خلال 7 أيام من استلام الطلب. لأسباب صحية، لا تُقبل الملابس الداخلية والمنتجات الحميمة بعد فتحها أو ارتدائها أو استخدامها لأسباب تتعلق بتغيير الرأي. وتظل المنتجات المعيبة أو التالفة عند التوصيل أو غير الصحيحة أو غير المطابقة للوصف خاضعة للمراجعة.
التوصيل متاح في جميع أنحاء قطر خلال 1–3 أيام عمل عادةً. تعتمد الرسوم على الموقع ويتم توضيحها قبل قبولها، كما يتوفر الاستلام المجاني من الموقع المحدد.
Important protection
Store policy does not remove any mandatory consumer right that applies to faulty, unsafe, damaged, incorrect or misdescribed goods. Provider redirects and delivery completion are not proof that a refund has been completed. Approved resolutions remain recorded until the store marks them resolved.